WHAT OUR CUSTOMERS SAY

I'll be honest, a store I'd never heard of had me expecting the worst. I was wrong. The order arrived quickly, the quality is lovely and everything matched the description. I was almost ashamed I ever doubted.

With prices this low, you'd think the clothes would be cheap and boring. They're not. Everything I've ordered feels well-made and looks more expensive than what I paid. I've already shopped twice.

After menopause I don't want anything that pinches or clings. This sits loosely in exactly the right places and moves with me instead of squeezing. It's the first garment in ages I forget I'm even wearing.

My only worry was what happens if something doesn't fit. I sent back a jumper and the money arrived without any fuss. No discussions, no chasing for answers. It's rarely that easy.

What won me over was the service. I emailed a question expecting nothing, but a real person replied the same day and couldn't have been kinder. You don't always get that these days.

I carry a little extra and I've grown tired of clothes that remind me of it all day. These do the opposite. I feel like myself again, comfortable and a little dressed up without it feeling forced.

I first ordered one for myself and then two more as gifts. Works just as well for everyday wear as when I want to dress up a little more. The quality holds up wash after wash, and that's what I care about.
BUNDLE UP AND GET UP TO 20% OFF
We're coming home to Chester. Everything must go.
When we opened Nancy Chester, we had one simple dream: to create a place where every woman feels seen, comfortable and completely at home in her clothes.
After years in London we've missed home too much to stay, so we're taking the shop back to Chester. A brighter space awaits, with room for new collections and for garments that fit beautifully and move with you, instead of pinching or clinging.
But we don't want to bring the old stock into the new shop. Everything left from London must go, to make room for what comes next.
That's why we're opening our moving sale with up to 70% off the entire stock. When the garments are gone, they're gone — and then a new chapter begins at home in Chester.
We look forward to welcoming you, soon from Chester.
FREQUENTLY ASKED QUESTIONS
Yes — we offer free shipping on all orders.
Once your order has shipped, you'll receive an email with a tracking link. You can also follow it on our order tracking page.
Not quite satisfied? You have 30 days to return your order for a full refund. We keep the process simple and hassle-free.
Orders are typically processed within 1-3 business days. Delivery usually takes 3-7 business days, depending on where you live.
Our garments fit true to size. Check the size chart on each product page to find your perfect fit.
Have a question or want styling advice? Email us and we'll reply within 24-48 hours.
info@nancychester.co.uk